Intern - F2F Sales Enablement, Winter 2027

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.  We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.  We can’t wait to get to know you!  Work Term: January - April 2027 The PC Mastercard team is seeking a Co-op Student to support its dynamic, fast-paced Lifecycle Management & Partnerships team. The role supports key initiatives across customer lifecycle management, engagement and retention programs, and strategic partner relationship management. It works cross-functionally with Digital, Marketing, Product, Data, and external partners to support initiatives that enhance the customer experience and drive engagement for no-fee and Insiders credit cards. The successful candidate will gain exposure to customer lifecycle strategy, partnership management, data analysis, performance reporting, and cross-functional project coordination while contributing to customer and business outcomes.   The Core Responsibilities of the Job • Support day-to-day operations by providing analytical, administrative, reporting, and project coordination support. • Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps, process improvements, and opportunities to enhance governance. • Analyze mystery shop, customer complaint, coaching, and operational performance data to identify trends, risks, root causes, and opportunities for improvement. • Assist with the development of an asset management model that improves inventory tracking, operational oversight, controls, and reporting. • Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures, and audit evidence. • Contribute to strategic initiatives, pilot programs, process improvements, go-to-market launches, promotional campaigns, and vendor activities. • Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology, and Vendor Management. • Complete ad hoc analysis and support additional team priorities as required. Let's Talk About You! • Currently enrolled in a post-secondary co-op program in Business, Commerce, Finance, Economics, Operations, Analytics, or a related field. • Strong analytical and problem-solving skills with close attention to detail. • Proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications. • Ability to organize, validate, analyze, and interpret data from multiple sources and communicate clear findings. • Strong written and verbal communication skills, including the ability to prepare professional reports and presentations. • Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, collaborative environment. • Experience with Power BI, Salesforce, or data visualization tools is considered an asset. How to Submit Your Application • In ONE document, please submit your transcript and resume. Failure to do so will result in your application not being considered.