Email [email protected] and a person reads it. Tell us the email address on your account and, if it is about one application, the company and role. That is usually enough to sort it out in one reply.
An application says “Your turn”
That is working as intended. OfferAIO answers only what your profile and resume actually support, and hands back anything it cannot answer truthfully rather than guessing. Open the application from the Applications tab, finish the questions it listed, and submit. The credit is returned automatically, so a handed-back application costs you nothing.
An application failed
Some employers put applications behind a login or a bot check. OfferAIO never tries to get around those; it stops and gives you the link. The credit comes back. If a specific company fails repeatedly, send us the posting link so we can add support for that form.
Billing
- Bought on the web: manage or cancel from Settings, which opens the payment portal.
- Bought on iPhone: manage or cancel in Settings → Apple ID → Subscriptions. We cannot cancel an App Store subscription for you; only Apple can.
- Your plan is the same on the web and on your phone. Buy it in either place and it is live in both, and you are never charged twice.
- Unused applications do not roll over. Cancelling keeps your plan until the end of the period you already paid for.
Your data
Export or delete everything from Settings at any time, without asking us. Deleting your account removes your resume, your answers and your application history. What we store and why is listed in the Privacy Policy.
Alerts
Drop alerts tell you the day a matching internship opens. Turn email and push on or off separately in Settings, and every alert email has a one-click unsubscribe link that needs no login.