Trainee – Customer Sales Administrator

Trainee – Customer Sales Administrator - - - - - - - - - - - - Trainee – Customer Sales Administrator Job Mission We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel. Key Responsibilities • Review customer requests and supporting documentation for credit note processing. • Process credit notes in the system in accordance with approved commercial terms and conditions. • Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing. • Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications. • Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields. • Perform validation checks to ensure the accuracy and completeness of customer master data. • Execute system transactions in accordance with established Standard Operating Procedures (SOPs). • Assist users with basic system-related queries and escalate technical issues when required. • Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions. • Support the Business Analyst and Sales Operations teams with data collection and process-related analysis. Qualifications & Skills • Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline. • Experience: Freshers. Candidates with prior internship experience are also welcome to apply. • Proficiency in MS Excel. • Strong analytical and logical reasoning skills. • Basic understanding of Marketing and Sales concepts. • Good communication and interpersonal skills. • Strong attention to detail and an organized approach to work. • A positive learning attitude and willingness to adapt to new systems and processes. Good to Have • Familiarity with ERP systems. • Knowledge of Salesforce. • Basic understanding of monthly sales closing processes.